Casino / Slots
99vc is clear about the data we hold on your account — what it is, why we need it, and what choices you have. This policy covers every interaction you have with us, from the moment you register through to your Nagad or Rocket payment records. Access to this platform depends on your local law and eligible regions.
We collect the information you provide when you create an account: your name, contact details, and the payment method you choose — whether that is Nagad, Rocket or another supported local option. We also collect transactional data generated when you deposit, play or withdraw, including device identifiers and session activity logged by our platform. This data is used to operate your account, verify your identity, process payments and respond to support requests. We do not sell your personal data to third parties. We may share limited data with payment processors like Nagad and Rocket to complete a transaction you have authorised, or with service providers operating under strict data agreements on our behalf. Retention periods are set according to the nature of the data — transactional records are kept for the period required by applicable rules, after which they are deleted or anonymised. Cookies and similar tracking tools are used on our site to maintain your session and improve navigation. You can manage cookie preferences through your browser settings. If you access this platform from Bangladesh, availability and applicable rules depend on your local law and the eligible regions confirmed at registration.
This policy applies to data collected directly by 99vc through your account, payment activity and site sessions. It does not extend to third-party services you reach from our pages, including external payment platforms or linked sites. Understanding the boundary helps you know whose policy governs which part of your data journey.
Covers the information you submit when registering and logging in — email, password hash, and device session tokens. This data is held by 99vc and managed under this policy. You can review and update most of it from your account settings page.
Covers records of deposits and withdrawals processed through Nagad, Rocket and other supported local methods. Transaction metadata is stored by 99vc to maintain your account history. The payment gateway itself operates under its own privacy terms, which we do not control.
Covers session data, page views and navigation patterns collected while you use the site. This is used to maintain your session and understand how the platform is being used. It does not include data from external sites you visit after leaving 99vc.
Not covered by this policy. External links, partner platforms and payment processors each have their own data practices. We recommend reading their published policies before sharing information with them. 99vc is not responsible for third-party data handling.
You have real, actionable choices about the data 99vc holds. Start by logging in to your account — the profile section shows the personal details we have on record, including your registered contact information and the payment methods attached to your wallet. If something is wrong or out of date, you can request a correction by contacting support directly with the specific field you want changed. Where data deletion is available under applicable rules in your region, you can raise a formal request through our support channel; we will confirm the scope of what can be removed and what must be retained for transactional compliance. Availability of these rights depends on local law and the eligible region you are registered under. We aim to respond to data requests in a reasonable time and will confirm receipt when your message reaches us.
Log in and open the profile section to see the personal data held on your account. Payment history, including Nagad and Rocket transactions, is visible in the transactions tab.
If your name, contact number or email is incorrect, raise a correction request through support. Provide the accurate detail and we will update the record after verifying your identity.
You can ask us how long we keep specific categories of data. Transactional records are held for the period required under applicable rules; other data may be removed on request.
For any data-related question not covered in the account settings, open a support ticket via the contact path shown on site. We will confirm what action is possible given your region's applicable rules.
If you have a question about this privacy policy — whether about a specific data record, a correction request or how your Nagad or Rocket payment data is stored — use the contact routes published on site. We do not invent response windows here; check the support page for the current published details on how requests are handled.
Open the chat widget on site to send a privacy question directly to the support team. This is the fastest path for account-level data queries.
For formal data requests — corrections, deletion inquiries or policy clarifications — send a message through the email address listed on our contact page. Include your registered account details.
The help section on site covers common privacy questions including how to find your transaction history and what data is visible in your account profile.
Security and transparency around your data are practical commitments, not just statements. Here is how each area works within the 99vc account environment, from cookies to retention to who you contact when something needs to change.
We use cookies to keep your session active and remember your account state between visits. You can adjust or block cookies in your browser settings at any time. Disabling certain cookies may affect how some parts of the site function during your session.
Your login credentials are stored in hashed form — we do not hold your password in plain text. If you notice unusual account activity, change your password immediately from the account security section and contact support to flag the issue.
Transaction records, including Nagad and Rocket payment logs, are kept for the period applicable rules require. Non-essential data — such as session logs older than the retention threshold — is deleted or anonymised on a scheduled basis without requiring you to ask.
When this privacy policy changes in a meaningful way, we publish an update notice on site. Continuing to use your account after a notice is posted means you have had the opportunity to review the revised terms. You can always request the current version through support.
These questions cover the data and rights topics we hear most often. If your specific question is not here, use the support contact path above.
We collect the name, email address and contact number you submit during registration, plus the payment method details you link to your account — such as your Nagad or Rocket number. Device and session data is also logged when you access the site.
Yes. Log in and open the profile and transactions sections to see the personal and payment data on record. For data not visible in the account area, submit a formal request through the support channel and we will confirm what can be shared.
We share limited data only with parties necessary to operate your account — payment processors like Nagad and Rocket to complete authorised transactions, and service providers under data agreements. We do not sell your personal data to any external party for marketing purposes.
Transactional records, including Nagad and Rocket payment logs, are kept for the period required under applicable rules in your eligible region. Once that period passes, records are deleted or anonymised. You can ask our support team for clarification on the retention period that applies to your account.
Contact support through live chat or the email address on our contact page. State the field you want corrected and provide the accurate detail. We will verify your identity before making any change to your registered information.
Transactional records are retained for the period required under applicable rules even after account closure. Other personal data is deleted or anonymised once the mandatory retention period ends. The exact scope depends on your eligible region and the rules that apply there.